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Terms & Conditions

These Terms & Conditions shall apply to all sales through www.mrbearfamily.com
Contact information; Mr. Bear Co. AB, corporate identity number 556986-6550
Address; Amalia Jönssons gata 5, 421 31 Vastra Frolunda, SWEDEN.

Price and Payment

Every product price is shown in SEK. In the checkout you can see the total price including all fees, taxes, shipping and then choose method of payment. Our rates and charges may be changed by circumstances, which are beyond our control, such as significantly changing commodity prices, currency fluctuations, or amended VAT.

All prices include VAT of 25%. If the VAT changes, we reserve the right to adjust our prices and fees correspondingly. We reserve the right for printing and typing errors.

Payment Methods

  • Pay directly with your credit card. All card and personal data information is encrypted, which means that no unauthorized person can see it.
  • Or Pay using Paypal. Visit www.paypal.com for more information on terms and legal agreements.

Return Policy

Mr Bear Co. AB return period is 14 days. The return period begins to run from the day you received the product. You are obliged to pay for the return delivery of the product. Mr Bear Co. AB will pay to send replacement products.

If you want to cancel the purchase, you should, before the return period, send a clear message to
Mr. Bear Co. AB. You must provide your name, address, contact information and order nr./invoice nr., the date when the order was placed and the name of the item/s, in the message.

It is also good if you attach the order receipt in the message. In your message to us you must clearly state that you regret your purchase. Mr Bear Co. AB shall, if under the jurisdiction of our return policy, refund you what you have paid for the product as soon as possible, but latest within 30 days of the product being returned.

If you have paid with your credit card, it may take up to 5-10 days before the money is refunded.

Returning a product/s is to be done on your expense, unless the product/s is faulty or damaged upon delivery. Returned product/s are to be sent as letters or postal packages. In case of a trade, Mr Bear Co. AB will pay for the delivery of the replacement product/s.

If the retuned product/s is used or handled to a greater extent than was necessary to determine its characteristics and function, Mr. Bear Co. AB is entitled to a deduction for depreciation in value of the goods.

Delivery

Shipping prices vary depending on the recipient's location (country of destination).
Price and shipping options appear in the completion of the order.

Mr Bear Co. AB uses PostNord and DHL to send orders.

Visit PostNord's website; Postnord for precise delivery times, or if you want to track your package.
Visit DHL's Website; DHL for precise delivery times, or if you want to track your package.

All orders are shipped from us within 1-3 working days except during holidays when the order processing and delivery may be slightly longer.